With your permission a member of Tec Tamers technical support staff will remotely access your computer and run a number of diagnostic tests on your system.
The results will then be discussed with you.
This process should take no longer than 20 minutes. In most cases we are able to carry out this health check today!
Absolute security is assured as is the safety of your data and files. You are able to watch us work, should be wish to.
This service is free.
A member of the Tec Tamers team will call to talk you through loading a remote software program on to your computer (three buttons and it’s done).
The program is completely safe and secure and no one can access it without your permission. Each time the program is started it generates a unique password that only you,
the customer, can see. Without that password Tec Tamers cannot access your computer. With your permission and with the password we will access your computer and proceed
with the Health Check. This will involve testing 10 separate parts of your computer for its safety, speed and efficiency. At no point are any of your personal files looked
at or accessed. You will be able to see what we are performing the whole time, if you choose to. When we have completed the Health Check we will log off of your computer
leaving it totally secure. We will not be able to log back on without your permission and the unique password generated by the program. We will speak with you regarding
the results of the check. If we discover any issues there is no obligation to have them fixed.
Why Free? We hope to demonstrate to you how safe, secure and efficient our service is, then maybe if you do have a computer related issue you will think of Tec Tamers. In most cases our customers choose to opt for a Full Computer Service at this point.
Can you access my personal information?
No. The system is absolutely secure. Your computer is totally protected by a unique user name and password that changes after each session. You the customer have total visibility on what we are doing the whole time. It is considerably safer than having a stranger visit your house or business to repair your computer, or taking your computer away to be repaired, or leaving your computer in a store staffed by part-time staff. You are safe in our hands and remain in complete control. You can see exactly what we are doing at all times and at no point will you see us looking through your personal pictures and files! We are just there to fix your computer and move on to the next customer.
What if I just want advice?
Our web site gives numerous tips and advice. If you need further advice or advice of a more technical nature one of our support staff will be able to assist for as little as £9.99 for 15 minutes. If you subscribe to our annual support package advice is unlimited. We are also happy to help with any query by email.